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AppID-665

This application is in Production
DR Playbook view
OIA: Critical (Level 5): Strategic
Scope
IS
SSO Enabled
Unknown
SSO integration is not documented
Business Context Use case description
Equipment & Facilities Maintenance
→
Preventive Maintenance
→
Asset Performance Tracking
Customer Engagement & Brand
→
Inquiry & Order Support
→
Customer Query Handling
Customer Engagement & Brand
→
Feedback Loop to R&D
→
Insight Reporting
Contract name Rating Supplier Type Work budget code Business Owner IT Owner Start Date End Date Notice Period for Termination (in days)
Support contract for Enterprise ERP Performing 24x7
Licensing contract Enterprise ERP Performing Licensing

Annual cost progression

Hosting License Support Budget forecast TCO
PeriodBudget forecastHostingLicenseSupportActual totalVarianceTCO
Period Description Contract Annual Budget Forecast Actual hosting cost Actual license cost Actual support cost Payment due
2022 Licensing contract Enterprise ERP 80,000 GBP 0 GBP 0 GBP 0 GBP
2026 Support contract for Enterprise ERP 15,000 GBP 0 GBP 0 GBP 0 GBP
95,000 GBP 0 GBP 0 GBP 0 GBP
Logical Data Flow Integration name From Application To Application Middleware Data transferred Connection Type Data refresh rate Encryption Type Cert Documentation
Not identified Integration Enterprise ERP as Source Streamline Logistics as Destination
INT-3204
Integration Prime CRM as Source Enterprise ERP as Destination
INT-3247
Integration Elevate Fleet Management as Source Enterprise ERP as Destination
INT-3263
Integration Enterprise ERP as Source Advanced Onboarding as Destination
INT-3290
Integration Unified Workforce as Source Enterprise ERP as Destination
INT-3294
Integration Elevate Contract Management as Source Enterprise ERP as Destination
INT-3309
Integration Enterprise ERP as Source Strategic Document Management as Destination
INT-3322
Integration Enterprise ERP as Source Digital Booking as Destination
INT-3341
Integration Streamline Finance as Source Enterprise ERP as Destination
INT-3347
Integration Enterprise ERP as Source Smart Treasury as Destination
INT-3366
Integration Enterprise ERP as Source Integrated Billing as Destination
INT-3413
Integration Enterprise ERP as Source Smart Treasury as Destination
INT-3440
Integration Enterprise ERP as Source Enterprise Contract Management as Destination
INT-3447
Integration Enterprise ERP as Source Smart Treasury as Destination
INT-3468
Integration Agile Customer Portal as Source Enterprise ERP as Destination
INT-3477
Integration Enterprise ERP as Source Smart Fleet Management as Destination
INT-3488
Integration Enterprise ERP as Source Streamline Vendor Management as Destination
INT-3496
Integration Enterprise ERP as Source Modern Contract Management as Destination
INT-3509
Integration Enterprise ERP as Source Integrated Billing as Destination
INT-3519
Integration Enterprise ERP as Source Advanced Onboarding as Destination
INT-3533
Integration Dynamic Scheduling as Source Enterprise ERP as Destination
INT-3572
Integration Enterprise ERP as Source Automated Analytics as Destination
INT-3578
Integration Enterprise ERP as Source Core Asset Management as Destination
INT-3584
Integration Enterprise ERP as Source Elevate Contract Management as Destination
INT-3585
Integration Streamline Logistics as Source Enterprise ERP as Destination
INT-3607
Integration Enterprise ERP as Source Automated Analytics as Destination
INT-3618
Integration Enterprise ERP as Source Strategic Reporting as Destination
INT-3657
Integration Advanced Onboarding as Source Enterprise ERP as Destination
INT-3660
Integration Secure Inventory as Source Enterprise ERP as Destination
INT-3674
Integration Enterprise ERP as Source Dynamic Scheduling as Destination
INT-3678 		Advanced Onboarding
Unified Workforce
Elevate Fleet Management
Agile Customer Portal
Enterprise ERP
Dynamic Scheduling
Streamline Finance
Prime CRM
Secure Inventory
Elevate Contract Management
Streamline Logistics 		Smart Fleet Management
Advanced Onboarding
Strategic Reporting
Smart Treasury
Enterprise Contract Management
Streamline Vendor Management
Enterprise ERP
Dynamic Scheduling
Integrated Billing
Digital Booking
Automated Analytics
Core Asset Management
Elevate Contract Management
Streamline Logistics
Strategic Document Management
Modern Contract Management 		None/Direct connection Not identified Weekly RSA Manual
Infrastructure
Environment Type Uses Compute Compute Type Compute Lifecycle Backup Product Version Mainstream Support Extended Support Covered in plan
Core Platform SRV-PRD-WEB02 Not defined Operational ✗ VMware vSphere Standard 8.0
Gamma Sphere SRV-DEV-MON09 Not defined Operational ✗ PostgreSQL Standard 15
Gamma Sphere SRV-DEV-MON09 Not defined Operational ✗ CentOS Linux Server 7
Gamma Sphere SRV-ACC-BATCH14 Not defined Operational ✗ Oracle Solaris Server 11.4
Gamma Sphere SRV-ACC-BATCH14 Not defined Operational ✗ CentOS Linux Server 7
Gamma Sphere SRV-ACC-BATCH14 Not defined Operational ✗ Oracle Database Enterprise Edition 19c
Core Platform SRV-DEV-BATCH04 Not defined Operational ✗ MongoDB Enterprise 6.0 SaaS
Core Platform SRV-DEV-BATCH04 Not defined Operational ✗ PostgreSQL Standard 16
Core Platform SRV-DEV-CI04 Not defined Operational ✗ Windows Server Standard 2025
Core Platform SRV-DEV-CI04 Not defined Operational ✗ Ubuntu Server Server 20.04 LTS
Core Platform SRV-PRD-MON19 Not defined Operational ✗ Ubuntu Server Server 20.04 LTS
Core Platform SRV-PRD-MON19 Not defined Operational ✗ PostgreSQL Standard 16
Core Platform SRV-PRD-WEB02 Not defined Operational ✗ Windows 10 Enterprise 22H2
Core Platform SRV-PRD-WEB02 Not defined Operational ✗ Oracle Linux Server 8
Prime Suite SRV-TST-DHCP14 Not defined Operational ✗ Windows 11 Enterprise 24H2
Prime Suite SRV-PRD-CACHE15 Not defined Operational ✗ Windows 10 Enterprise LTSC LTSC 2019
Prime Suite SRV-PRD-CACHE15 Not defined Operational ✗ IBM AIX Standard 7.3
Prime Suite SRV-DEV-FILE12 Not defined Operational ✗ VMware vSphere Standard 8.0
Prime Suite SRV-DEV-FILE12 Not defined Operational ✗ Microsoft SQL Server Enterprise 2022
Prime Suite SRV-DEV-FILE12 Not defined Operational ✗ Microsoft SQL Server Enterprise 2016
Prime Suite SRV-DEV-MAIL11 Not defined Operational ✗ Microsoft SharePoint Server Standard 2019 SaaS
Prime Suite SRV-DEV-MAIL11 Not defined Operational ✗ CentOS Linux Server 7
Prime Suite SRV-DEV-MAIL11 Not defined Operational ✗ Windows 11 Enterprise 24H2
Prime Suite SRV-DEV-REG08 Not defined Operational ✗ Windows Server Standard 2012 R2
Prime Suite SRV-DEV-REG08 Not defined Operational ✗ SUSE Linux Enterprise Server Server 12
Prime Suite SRV-DEV-REG08 Not defined Operational ✗ PostgreSQL Standard 16
Prime Suite SRV-TST-DHCP14 Not defined Operational ✗ SUSE Linux Enterprise Server Server 15
Prime Suite SRV-TST-DHCP14 Not defined Operational ✗ Red Hat Enterprise Linux Server 9
Info
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Integration Integration Assessment
Integration Agile Customer Portal as Source Enterprise ERP as Destination Not assessed
Integration Enterprise ERP as Source Dynamic Scheduling as Destination Not assessed
Integration Secure Inventory as Source Enterprise ERP as Destination Not assessed
Integration Advanced Onboarding as Source Enterprise ERP as Destination Not assessed
Integration Enterprise ERP as Source Strategic Reporting as Destination Not assessed
Integration Streamline Logistics as Source Enterprise ERP as Destination Not assessed
Integration Enterprise ERP as Source Elevate Contract Management as Destination Not assessed
Integration Enterprise ERP as Source Core Asset Management as Destination Not assessed
Integration Enterprise ERP as Source Automated Analytics as Destination Not assessed
Integration Dynamic Scheduling as Source Enterprise ERP as Destination Not assessed
Integration Enterprise ERP as Source Modern Contract Management as Destination Not assessed
Integration Enterprise ERP as Source Streamline Vendor Management as Destination Not assessed
Integration Enterprise ERP as Source Smart Fleet Management as Destination Not assessed
Integration Enterprise ERP as Source Streamline Logistics as Destination Not assessed
Integration Enterprise ERP as Source Enterprise Contract Management as Destination Not assessed
Integration Enterprise ERP as Source Integrated Billing as Destination Not assessed
Integration Enterprise ERP as Source Smart Treasury as Destination Not assessed
Integration Streamline Finance as Source Enterprise ERP as Destination Not assessed
Integration Enterprise ERP as Source Digital Booking as Destination Not assessed
Integration Enterprise ERP as Source Strategic Document Management as Destination Not assessed
Integration Elevate Contract Management as Source Enterprise ERP as Destination Not assessed
Integration Unified Workforce as Source Enterprise ERP as Destination Not assessed
Integration Enterprise ERP as Source Advanced Onboarding as Destination Not assessed
Integration Elevate Fleet Management as Source Enterprise ERP as Destination Not assessed
Integration Prime CRM as Source Enterprise ERP as Destination Not assessed
Business Fit
31
Tech fit
44

Data mastered by this application has not been identfied

Data processed by this application

Data Item Sensitivity Label Sensitivity Type Data Block Mastered in Application Value Stream Stage Capability
Downtime Log Confidential Equipment & Facilities Maintenance Preventive Maintenance
Maintenance History Record Confidential Equipment & Facilities Maintenance Preventive Maintenance
Support Ticket Confidential Customer Engagement & Brand Inquiry & Order Support
Order Status Data Confidential Customer Engagement & Brand Inquiry & Order Support
Root Cause Analysis Report Confidential Customer Engagement & Brand Feedback Loop to R&D
Product Improvement Recommendation Confidential Customer Engagement & Brand Feedback Loop to R&D
This application has not been related to any process-related data flow
Processes through capability

Technology Roadmap

Currently installed Recommended option Alternative option Mainstream Extended EOL ▼ Today (on installed cards only)
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