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    AppID-664

    This application is in Production
    DR Playbook view
    OIA: High (Level 4): Leverage
    Scope
    IS
    SSO Enabled
    Unknown
    SSO integration is not documented
    Contract name Rating Supplier Type Work budget code Business Owner IT Owner Start Date End Date Notice Period for Termination (in days)
    Support contract for Agile Customer Portal Performing 24x7
    Licensing contract Agile Customer Portal Performing Licensing

    Annual cost progression

    Hosting License Support Budget forecast TCO
    PeriodBudget forecastHostingLicenseSupportActual totalVarianceTCO
    Period Description Contract Annual Budget Forecast Actual hosting cost Actual license cost Actual support cost Payment due
    2024 Support contract for Agile Customer Portal 89,000 GBP 0 GBP 0 GBP 0 GBP
    2026 Licensing contract Agile Customer Portal 11,000 GBP 0 GBP 0 GBP 0 GBP
    100,000 GBP 0 GBP 0 GBP 0 GBP

    Agile Customer Portal — Integration network

    Data lineage across all systems connected to Agile Customer Portal, including multi-hop paths. Drag nodes to rearrange. Click a node or edge for details.

    6Systems
    7Integrations
    6Automated
    0Auth / SSO
    1Manual
    Automated Auth/SSO Manual Drag nodes to rearrange
    Logical Data Flow Integration name From Application To Application Middleware Data transferred Connection Type Data refresh rate Encryption Type Cert Documentation
    Not identified Integration Agile Customer Portal as Source Unified Workforce as Destination
    INT-3202
    Integration Agile Customer Portal as Source Advanced ERP as Destination
    INT-3286
    Integration Secure Inventory as Source Agile Customer Portal as Destination
    INT-3355
    Integration Strategic Reporting as Source Agile Customer Portal as Destination
    INT-3407
    Integration Agile Customer Portal as Source Modern Case Management as Destination
    INT-3439
    Integration Strategic Document Management as Source Agile Customer Portal as Destination
    INT-3466
    Integration Agile Customer Portal as Source Prime Analytics as Destination
    INT-3472
    Integration Agile Customer Portal as Source Enterprise ERP as Destination
    INT-3477
    Integration Prime Analytics as Source Agile Customer Portal as Destination
    INT-3522
    Integration Smart ERP as Source Agile Customer Portal as Destination
    INT-3528
    Integration Agile Customer Portal as Source Automated Booking as Destination
    INT-3541
    Integration Strategic Payroll as Source Agile Customer Portal as Destination
    INT-3604
    Integration Integrated CRM as Source Agile Customer Portal as Destination
    INT-3664
    Integration Elevate Vendor Management as Source Agile Customer Portal as Destination
    INT-3675
    Integration Dynamic Scheduling as Source Agile Customer Portal as Destination
    INT-3685
    Strategic Reporting
    Elevate Vendor Management
    Agile Customer Portal
    Dynamic Scheduling
    Prime Analytics
    Secure Inventory
    Integrated CRM
    Smart ERP
    Strategic Document Management
    Strategic Payroll
    Unified Workforce
    Agile Customer Portal
    Enterprise ERP
    Advanced ERP
    Prime Analytics
    Automated Booking
    Modern Case Management
    None/Direct connection Not identified Hourly TLS/SSL Manual
    Workforce record reconciliation Integration Advanced ERP as Source Agile Customer Portal as Destination
    INT-3503
    Advanced ERP Agile Customer Portal None/Direct connection Not identified Quarterly AES Automated
    Customer billing record reconciliation Integration Advanced ERP as Source Agile Customer Portal as Destination
    INT-3503
    Advanced ERP Agile Customer Portal None/Direct connection Not identified Quarterly AES Automated
    Infrastructure
    Environment Type Uses Compute Compute Type Compute Lifecycle Backup Product Version Mainstream Support Extended Support Covered in plan
    Nova Cell SRV-DEV-FILE12 Not defined Operational ✗ Microsoft SQL Server Enterprise 2016
    Pulse Portal SRV-ACC-WEB13 Not defined Operational ✗ Ubuntu Server Server 24.04 LTS
    Pulse Portal SRV-ACC-WEB13 Not defined Operational ✗ IBM AIX Standard 7.3
    Pulse Portal SRV-ACC-MON16 Not defined Operational ✗ Windows 11 Enterprise 24H2
    Pulse Portal SRV-ACC-MON16 Not defined Operational ✗ Microsoft SQL Server Enterprise 2022
    Pulse Portal SRV-ACC-MON16 Not defined Operational ✗ IBM WebSphere Application Server Base 9.0
    Nova Cell SRV-ACC-VPN18 Not defined Operational ✗ PostgreSQL Standard 15
    Nova Cell SRV-ACC-VPN18 Not defined Operational ✗ VMware vSphere Standard 8.0
    Nova Cell SRV-PRD-QUEUE03 Not defined Operational ✗ Ubuntu Server Server 24.04 LTS
    Nova Cell SRV-PRD-QUEUE03 Not defined Operational ✗ Oracle Database Enterprise Edition 23ai
    Nova Cell SRV-DEV-FILE12 Not defined Operational ✗ VMware vSphere Standard 8.0
    Nova Cell SRV-DEV-FILE12 Not defined Operational ✗ Microsoft SQL Server Enterprise 2022
    Fusion Platform SRV-TST-BACKUP15 Not defined Operational ✗ Oracle Linux Server 9
    Fusion Platform SRV-TST-BACKUP15 Not defined Operational ✗ IBM AIX Standard 7.2
    Fusion Platform SRV-TST-BACKUP15 Not defined Operational ✗ Red Hat Enterprise Linux Server 7
    Fusion Platform SRV-PRD-FILE09 Not defined Operational ✗ Windows 11 Enterprise 23H2
    Fusion Platform SRV-PRD-FILE09 Not defined Operational ✗ Ubuntu Server Server 20.04 LTS
    Fusion Platform SRV-PRD-FILE18 Not defined Operational ✗ Microsoft SharePoint Server Standard 2019 SaaS
    Fusion Platform SRV-PRD-FILE18 Not defined Operational ✗ Windows 10 Enterprise LTSC LTSC 2019
    Fusion Platform SRV-ACC-BATCH15 Not defined Operational ✗ Microsoft IIS Standard 10.0
    Fusion Platform SRV-ACC-BATCH15 Not defined Operational ✗ MariaDB Community 10.6
    Fusion Platform SRV-ACC-BATCH15 Not defined Operational ✗ SUSE Linux Enterprise Server Server 12
    Info
    No roadmap defined. Go ahead and enter your plan!
    Just edit this application and scroll down to the "roadmap" section
    Business Fit
    71
    Tech fit
    40
    This application has not been related to any process-related data flow

    Technology Roadmap

    Currently installed Recommended option Alternative option Mainstream Extended EOL ▼ Today (on installed cards only)
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