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AppID-686

This application is in Production
DR Playbook view
OIA: Critical (Level 5): Strategic
Scope
IS
SSO Enabled
Unknown
SSO integration is not documented
Business Context Use case description
Equipment & Facilities Maintenance
→
Tooling & Calibration
→
Tooling Lifecycle Tracking
Sustainability & Environmental Compliance
→
Timber Certification & Traceability
→
Certification Compliance
Product Development & Design
→
Safety & Regulatory Validation
→
Compliance Validation
Contract name Rating Supplier Type Work budget code Business Owner IT Owner Start Date End Date Notice Period for Termination (in days)
Support contract for Integrated CRM Performing 24x7
Licensing contract Integrated CRM Performing Licensing

Annual cost progression

Hosting License Support Budget forecast TCO
PeriodBudget forecastHostingLicenseSupportActual totalVarianceTCO
Period Description Contract Annual Budget Forecast Actual hosting cost Actual license cost Actual support cost Payment due
2023 Support contract for Integrated CRM 43,000 GBP 0 GBP 0 GBP 0 GBP
2026 Licensing contract Integrated CRM 77,000 GBP 0 GBP 0 GBP 0 GBP
120,000 GBP 0 GBP 0 GBP 0 GBP
Logical Data Flow Integration name From Application To Application Middleware Data transferred Connection Type Data refresh rate Encryption Type Cert Documentation
Not identified Integration Integrated CRM as Source Automated Reporting as Destination
INT-3211
Integration Integrated CRM as Source Streamline Fleet Management as Destination
INT-3268
Integration Advanced Onboarding as Source Integrated CRM as Destination
INT-3332
Integration Integrated CRM as Source Connected Workforce as Destination
INT-3337
Integration Smart Fleet Management as Source Integrated CRM as Destination
INT-3364
Integration Unified Workforce as Source Integrated CRM as Destination
INT-3367
Integration Integrated CRM as Source Modern Billing as Destination
INT-3414
Integration Integrated CRM as Source Automated HR as Destination
INT-3415
Integration Integrated CRM as Source Modern Contract Management as Destination
INT-3448
Integration Integrated CRM as Source Elevate Fleet Management as Destination
INT-3454
Integration Integrated CRM as Source Elevate Compliance as Destination
INT-3546
Integration Connected Case Management as Source Integrated CRM as Destination
INT-3555
Integration Integrated CRM as Source Central Workforce as Destination
INT-3556
Integration Integrated CRM as Source Secure Vendor Management as Destination
INT-3598
Integration Integrated CRM as Source Global Treasury as Destination
INT-3635
Integration Streamline Finance as Source Integrated CRM as Destination
INT-3655
Integration Integrated CRM as Source Agile Customer Portal as Destination
INT-3664
Integration Integrated CRM as Source Dynamic Finance as Destination
INT-3665 		Smart Fleet Management
Advanced Onboarding
Unified Workforce
Streamline Finance
Integrated CRM
Connected Case Management 		Central Workforce
Modern Billing
Streamline Fleet Management
Secure Vendor Management
Dynamic Finance
Automated Reporting
Elevate Fleet Management
Agile Customer Portal
Elevate Compliance
Global Treasury
Automated HR
Connected Workforce
Integrated CRM
Modern Contract Management 		None/Direct connection Not identified Hourly AES Automated
Infrastructure
Environment Type Uses Compute Compute Type Compute Lifecycle Backup Product Version Mainstream Support Extended Support Covered in plan
Nova Suite SRV-TST-REG20 Not defined Operational ✗ Red Hat Enterprise Linux Server 9
Edge Grid SRV-PRD-MON03 Not defined Operational ✗ MongoDB Enterprise 6.0 SaaS
Nova Suite SRV-ACC-BATCH14 Not defined Operational ✗ Oracle Database Enterprise Edition 19c
Nova Suite SRV-ACC-BATCH14 Not defined Operational ✗ CentOS Linux Server 7
Nova Suite SRV-ACC-BATCH14 Not defined Operational ✗ Oracle Solaris Server 11.4
Nova Suite SRV-PRD-WEB14 Not defined Operational ✗ Ubuntu Server Server 24.04 LTS
Nova Suite SRV-PRD-WEB14 Not defined Operational ✗ CentOS Linux Server 7
Nova Suite SRV-PRD-WEB14 Not defined Operational ✗ Red Hat JBoss EAP Standard 7.4
Nova Suite SRV-TST-REG20 Not defined Operational ✗ PostgreSQL Standard 15
Edge Grid SRV-PRD-MON03 Not defined Operational ✗ Oracle Linux Server 9
Nova Suite SRV-TST-REG20 Not defined Operational ✗ VMware vSphere Standard 7.0
Nova Suite SRV-PRD-WEB02 Not defined Operational ✗ VMware vSphere Standard 8.0
Nova Suite SRV-PRD-WEB02 Not defined Operational ✗ Oracle Linux Server 8
Nova Suite SRV-PRD-WEB02 Not defined Operational ✗ Windows 10 Enterprise 22H2
Nova Suite SRV-DEV-REG08 Not defined Operational ✗ PostgreSQL Standard 16
Nova Suite SRV-DEV-REG08 Not defined Operational ✗ SUSE Linux Enterprise Server Server 12
Nova Suite SRV-DEV-REG08 Not defined Operational ✗ Windows Server Standard 2012 R2
Nova Segment SRV-PRD-VPN02 Not defined Operational ✗ Windows 11 Enterprise 24H2
Edge Grid SRV-PRD-MON03 Not defined Operational ✗ Windows 10 Enterprise 22H2
Edge Grid SRV-DEV-MAIL01 Not defined Operational ✗ Red Hat Enterprise Linux Server 8
Edge Grid SRV-DEV-MAIL01 Not defined Operational ✗ Microsoft SharePoint Server Standard 2019 SaaS
Edge Grid SRV-DEV-MAIL01 Not defined Operational ✗ Oracle Database Enterprise Edition 23ai
Edge Grid SRV-ACC-WEB13 Not defined Operational ✗ Ubuntu Server Server 24.04 LTS
Edge Grid SRV-ACC-WEB13 Not defined Operational ✗ IBM AIX Standard 7.3
Edge Grid SRV-DEV-QUEUE07 Not defined Operational ✗ Debian Server 11 (Bullseye)
Edge Grid SRV-DEV-QUEUE07 Not defined Operational ✗ VMware vSphere Standard 7.0
Edge Grid SRV-ACC-BATCH15 Not defined Operational ✗ Microsoft IIS Standard 10.0
Edge Grid SRV-ACC-BATCH15 Not defined Operational ✗ MariaDB Community 10.6
Edge Grid SRV-ACC-BATCH15 Not defined Operational ✗ SUSE Linux Enterprise Server Server 12
Nova Segment SRV-PRD-FILE19 Not defined Operational ✗ Windows 10 Enterprise LTSC LTSC 2019
Nova Segment SRV-PRD-FILE19 Not defined Operational ✗ Windows Server Standard 2016
Nova Segment SRV-PRD-FILE19 Not defined Operational ✗ Windows Server Standard 2019
Nova Segment SRV-PRD-VPN02 Not defined Operational ✗ MariaDB Community 10.6
Info
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Integration Integration Assessment
Integration Integrated CRM as Source Elevate Fleet Management as Destination Not assessed
Integration Integrated CRM as Source Dynamic Finance as Destination Not assessed
Integration Integrated CRM as Source Agile Customer Portal as Destination Not assessed
Integration Streamline Finance as Source Integrated CRM as Destination Not assessed
Integration Integrated CRM as Source Global Treasury as Destination Not assessed
Integration Integrated CRM as Source Secure Vendor Management as Destination Not assessed
Integration Integrated CRM as Source Central Workforce as Destination Not assessed
Integration Connected Case Management as Source Integrated CRM as Destination Not assessed
Integration Integrated CRM as Source Elevate Compliance as Destination Not assessed
Integration Integrated CRM as Source Automated Reporting as Destination Not assessed
Integration Integrated CRM as Source Modern Contract Management as Destination Not assessed
Integration Integrated CRM as Source Automated HR as Destination Not assessed
Integration Integrated CRM as Source Modern Billing as Destination Not assessed
Integration Unified Workforce as Source Integrated CRM as Destination Not assessed
Integration Smart Fleet Management as Source Integrated CRM as Destination Not assessed
Integration Integrated CRM as Source Connected Workforce as Destination Not assessed
Integration Advanced Onboarding as Source Integrated CRM as Destination Not assessed
Integration Integrated CRM as Source Streamline Fleet Management as Destination Not assessed
Business Fit
24
Tech fit
47

Data mastered by this application has not been identfied

Data processed by this application

Data Item Sensitivity Label Sensitivity Type Data Block Mastered in Application Value Stream Stage Capability
Tool Register Confidential Equipment & Facilities Maintenance Tooling & Calibration
Tool Wear Record Confidential Equipment & Facilities Maintenance Tooling & Calibration
FSC/PEFC Certificate Confidential Sustainability & Environmental Compliance Timber Certification & Traceability
Audit Trail Confidential Sustainability & Environmental Compliance Timber Certification & Traceability
Regulatory Standard Confidential Product Development & Design Safety & Regulatory Validation
Validation Report Confidential Product Development & Design Safety & Regulatory Validation
  1. Warehouse process

Technology Roadmap

Currently installed Recommended option Alternative option Mainstream Extended EOL ▼ Today (on installed cards only)
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