Connected Case Management | Architecture Repository

Context Information

AppID-691

This application is in Production
DR Playbook view

T.I.M.E. Assessment: Eliminate

OIA: High (Level 4): Leverage

Scope

SSO Enabled

Unknown

SSO integration is not documented

Organisational use

Business Context	Use case description
Manufacturing & Production → Graphite-Clay Mixing → Formulation Batching
Order-to-Cash / Sales & Distribution → Outbound Shipping → Carrier & Route Management

Finance

Contract name	Rating	Supplier	Type	Work budget code	Business Owner	IT Owner	Start Date	End Date	Notice Period for Termination (in days)
Support contract for Connected Case Management	Performing		24x7				01 Apr 2022	01 Apr 2023
Licensing contract Connected Case Management	Performing		Licensing				01 Oct 2019	01 Oct 2021

Annual cost progression

Hosting License Support Budget forecast TCO

Period	Budget forecast	Hosting	License	Support	Actual total	Variance	TCO

Period	Description	Contract	Annual Budget Forecast
2021	2021	Licensing contract Connected Case Management	63,000 GBP
2023	2023	Support contract for Connected Case Management	36,000 GBP
			99,000 GBP

Integrations

Logical Data Flow	Integration name	From Application	To Application	Middleware	Data transferred	Connection Type	Data refresh rate	Encryption	Type	Cert	Documentation
Not identified	Integration Connected Case Management as Source Enterprise Contract Management as Destination INT-3215 Integration Connected Case Management as Source Enterprise Contract Management as Destination INT-3234 Integration Integrated HR as Source Connected Case Management as Destination INT-3296 Integration Smart ERP as Source Connected Case Management as Destination INT-3300 Integration Connected Case Management as Source Global Treasury as Destination INT-3305 Integration Streamline Vendor Management as Source Connected Case Management as Destination INT-3307 Integration Connected Case Management as Source Smart Treasury as Destination INT-3308 Integration Connected Case Management as Source Integrated HR as Destination INT-3310 Integration Connected Case Management as Source Automated HR as Destination INT-3314 Integration Automated Analytics as Source Connected Case Management as Destination INT-3353 Integration Elevate Compliance as Source Connected Case Management as Destination INT-3379 Integration Connected Case Management as Source Integrated Billing as Destination INT-3426 Integration Streamline Fleet Management as Source Connected Case Management as Destination INT-3485 Integration Elevate Compliance as Source Connected Case Management as Destination INT-3487 Integration Dynamic Finance as Source Connected Case Management as Destination INT-3512 Integration Connected Case Management as Source Prime CRM as Destination INT-3530 Integration Connected Case Management as Source Integrated CRM as Destination INT-3555 Integration Automated Reporting as Source Connected Case Management as Destination INT-3559 Integration Connected Case Management as Source Smart Contract Management as Destination INT-3647 Integration Automated Booking as Source Connected Case Management as Destination INT-3666 Integration Unified Workforce as Source Connected Case Management as Destination INT-3669 Integration Optimal Customer Portal as Source Connected Case Management as Destination INT-3671	Streamline Fleet Management Dynamic Finance Unified Workforce Streamline Vendor Management Automated Reporting Elevate Compliance Integrated HR Automated Analytics Automated Booking Smart ERP Connected Case Management Optimal Customer Portal	Smart Treasury Enterprise Contract Management Integrated Billing Smart Contract Management Global Treasury Automated HR Integrated HR Prime CRM Integrated CRM Connected Case Management	None/Direct connection	Not identified		Quarterly	AES	Automated

Infrastructure

BreakGlass Account Exists

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Infrastructure

Environment	Uses Compute	Compute Type	Compute Lifecycle	Backup	Product Version	Mainstream Support	Extended Support
Nova Suite	SRV-PRD-WEB02	Not defined	Operational	✗	VMware vSphere Standard 8.0	Support expired! 11-Oct-2025	11-Oct-2027
Alpha Cloud	SRV-PRD-VPN02	Not defined	Operational	✗	MariaDB Community 10.6	Support expired! 05-Jul-2026	Support expired! 05-Jul-2026
Alpha Cloud	SRV-PRD-VPN02	Not defined	Operational	✗	Windows 11 Enterprise 24H2	12-Oct-2027	12-Oct-2027
Alpha Cloud	SRV-PRD-MON17	Not defined	Operational	✗	Red Hat JBoss EAP Standard 7.4	Support expired! 30-Jun-2023	Support will expire soon! 30-Jun-2027
Alpha Cloud	SRV-PRD-MON17	Not defined	Operational	✗	SUSE Linux Enterprise Server Server 12	Support expired! 31-Oct-2019	Support expired! 31-Oct-2024
Nova Suite	SRV-DEV-REG08	Not defined	Operational	✗	Windows Server Standard 2012 R2	Support expired! 09-Oct-2018	Support expired! 10-Oct-2023
Nova Suite	SRV-DEV-REG08	Not defined	Operational	✗	SUSE Linux Enterprise Server Server 12	Support expired! 31-Oct-2019	Support expired! 31-Oct-2024
Nova Suite	SRV-DEV-REG08	Not defined	Operational	✗	PostgreSQL Standard 16	09-Nov-2028	09-Nov-2028
Nova Suite	SRV-PRD-WEB02	Not defined	Operational	✗	Windows 10 Enterprise 22H2	Support expired! 14-Oct-2025	Support expired! 14-Oct-2025
Nova Suite	SRV-PRD-WEB02	Not defined	Operational	✗	Oracle Linux Server 8	Support expired! 03-Jul-2024	31-Jul-2029
Nova Suite	SRV-ACC-BATCH14	Not defined	Operational	✗	Oracle Database Enterprise Edition 19c	Support expired! 30-Apr-2024	Support will expire soon! 30-Apr-2027
Nova Suite	SRV-TST-REG20	Not defined	Operational	✗	VMware vSphere Standard 7.0	Support expired! 02-Apr-2023	Support expired! 02-Oct-2025
Nova Suite	SRV-TST-REG20	Not defined	Operational	✗	Red Hat Enterprise Linux Server 9	Support will expire soon! 31-May-2027	31-May-2032
Nova Suite	SRV-TST-REG20	Not defined	Operational	✗	PostgreSQL Standard 15	11-Nov-2027	11-Nov-2027
Nova Suite	SRV-PRD-WEB14	Not defined	Operational	✗	Red Hat JBoss EAP Standard 7.4	Support expired! 30-Jun-2023	Support will expire soon! 30-Jun-2027
Nova Suite	SRV-PRD-WEB14	Not defined	Operational	✗	CentOS Linux Server 7	Support expired! 06-Aug-2020	Support expired! 30-Jun-2024
Nova Suite	SRV-PRD-WEB14	Not defined	Operational	✗	Ubuntu Server Server 24.04 LTS	25-Apr-2029	25-Apr-2034
Nova Suite	SRV-ACC-BATCH14	Not defined	Operational	✗	Oracle Solaris Server 11.4	28-Nov-2027	30-Nov-2034
Nova Suite	SRV-ACC-BATCH14	Not defined	Operational	✗	CentOS Linux Server 7	Support expired! 06-Aug-2020	Support expired! 30-Jun-2024

Roadmap & Plans

Info
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Just edit this application and scroll down to the "roadmap" section

Assessments

Integration	Integration Assessment
Integration Connected Case Management as Source Integrated Billing as Destination	Not assessed
Integration Optimal Customer Portal as Source Connected Case Management as Destination	Not assessed
Integration Unified Workforce as Source Connected Case Management as Destination	Not assessed
Integration Automated Booking as Source Connected Case Management as Destination	Not assessed
Integration Connected Case Management as Source Smart Contract Management as Destination	Not assessed
Integration Automated Reporting as Source Connected Case Management as Destination	Not assessed
Integration Connected Case Management as Source Integrated CRM as Destination	Not assessed
Integration Connected Case Management as Source Prime CRM as Destination	Not assessed
Integration Dynamic Finance as Source Connected Case Management as Destination	Not assessed
Integration Streamline Fleet Management as Source Connected Case Management as Destination	Not assessed
Integration Connected Case Management as Source Enterprise Contract Management as Destination	Not assessed
Integration Elevate Compliance as Source Connected Case Management as Destination	Not assessed
Integration Automated Analytics as Source Connected Case Management as Destination	Not assessed
Integration Connected Case Management as Source Automated HR as Destination	Not assessed
Integration Connected Case Management as Source Integrated HR as Destination	Not assessed
Integration Connected Case Management as Source Smart Treasury as Destination	Not assessed
Integration Streamline Vendor Management as Source Connected Case Management as Destination	Not assessed
Integration Connected Case Management as Source Global Treasury as Destination	Not assessed
Integration Smart ERP as Source Connected Case Management as Destination	Not assessed
Integration Integrated HR as Source Connected Case Management as Destination	Not assessed

Business Fit

Tech fit

Data Managed

Data mastered by this application has not been identfied

Data processed by this application

Data Item	Sensitivity Label	Value Stream	Stage
Batch Recipe	Confidential	Manufacturing & Production	Graphite-Clay Mixing
Mix Ratio Spec	Confidential	Manufacturing & Production	Graphite-Clay Mixing
Batch Record	Confidential	Manufacturing & Production	Graphite-Clay Mixing
Shipping Manifest	Confidential	Order-to-Cash / Sales & Distribution	Outbound Shipping
Carrier Rate Card	Confidential	Order-to-Cash / Sales & Distribution	Outbound Shipping

Processes

This application has not been related to any process-related data flow

Technology Roadmap

Application

AppID-691

Annual cost progression

Data mastered by this application has not been identfied

Data processed by this application