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AppID-669

This application is in Production
DR Playbook view
OIA: High (Level 4): Leverage
Scope
IS
SSO Enabled
Unknown
SSO integration is not documented
Business Context Use case description
Sustainability & Environmental Compliance
→
Timber Certification & Traceability
→
Certification Compliance
Product Development & Design
→
Sample Production & Tooling
→
Rapid Prototyping
Customer Engagement & Brand
→
Inquiry & Order Support
→
Customer Query Handling
Customer Engagement & Brand
→
Complaint & Returns Handling
→
Returns Processing
Customer Engagement & Brand
→
Feedback Loop to R&D
→
Feedback Aggregation
Contract name Rating Supplier Type Work budget code Business Owner IT Owner Start Date End Date Notice Period for Termination (in days)
Support contract for Integrated Billing Performing 24x7
Licensing contract Integrated Billing Performing Licensing

Annual cost progression

Hosting License Support Budget forecast TCO
PeriodBudget forecastHostingLicenseSupportActual totalVarianceTCO
Period Description Contract Annual Budget Forecast Actual hosting cost Actual license cost Actual support cost Payment due
2023 Support contract for Integrated Billing 35,000 GBP 0 GBP 0 GBP 0 GBP
2026 Licensing contract Integrated Billing 46,000 GBP 0 GBP 0 GBP 0 GBP
81,000 GBP 0 GBP 0 GBP 0 GBP
Integration landscape

Integrated Billing — Integration network

Data lineage across all systems connected to Integrated Billing, including multi-hop paths. Drag nodes to rearrange. Click a node or edge for details.

4Systems
3Integrations
3Automated
0Auth / SSO
0Manual
Automated Auth/SSO Manual Drag nodes to rearrange
Logical Data Flow Integration name From Application To Application Middleware Data transferred Connection Type Data refresh rate Encryption Type Cert Documentation
Not identified Integration Automated Analytics as Source Integrated Billing as Destination
INT-3220
Integration Unified Asset Management as Source Integrated Billing as Destination
INT-3261
Integration Integrated Billing as Source Automated Reporting as Destination
INT-3283
Integration Streamline ERP as Source Integrated Billing as Destination
INT-3292
Integration Integrated Billing as Source Integrated HR as Destination
INT-3365
Integration Enterprise ERP as Source Integrated Billing as Destination
INT-3413
Integration Integrated Billing as Source Smart Contract Management as Destination
INT-3425
Integration Connected Case Management as Source Integrated Billing as Destination
INT-3426
Integration Integrated Billing as Source Strategic Payroll as Destination
INT-3478
Integration Integrated Billing as Source Streamline Vendor Management as Destination
INT-3484
Integration Global Treasury as Source Integrated Billing as Destination
INT-3502
Integration Enterprise ERP as Source Integrated Billing as Destination
INT-3519
Integration Integrated Billing as Source Smart ERP as Destination
INT-3525
Integration Integrated Billing as Source Core Asset Management as Destination
INT-3540
Integration Integrated Billing as Source Automated Reporting as Destination
INT-3558
Integration Integrated Billing as Source Central Workforce as Destination
INT-3613
Integration Integrated Billing as Source Optimal Customer Portal as Destination
INT-3623
Integration Integrated Billing as Source Streamline ERP as Destination
INT-3639 		Enterprise ERP
Integrated Billing
Global Treasury
Automated Analytics
Unified Asset Management
Connected Case Management
Streamline ERP 		Central Workforce
Streamline Vendor Management
Automated Reporting
Integrated Billing
Smart Contract Management
Integrated HR
Core Asset Management
Smart ERP
Streamline ERP
Optimal Customer Portal
Strategic Payroll 		None/Direct connection Not identified Hourly RSA Manual
Customer billing record reconciliation Integration Advanced ERP as Source Integrated Billing as Destination
INT-3663 		Advanced ERP Integrated Billing None/Direct connection Not identified Weekly AES Automated
Infrastructure
Environment Type Uses Compute Compute Type Compute Lifecycle Backup Product Version Mainstream Support Extended Support Covered in plan
Apex Platform SRV-DEV-CACHE08 Not defined Operational ✗ Microsoft SQL Server Enterprise 2019
Apex Platform SRV-DEV-CACHE08 Not defined Operational ✗ PostgreSQL Standard 14
Apex Platform SRV-ACC-BATCH15 Not defined Operational ✗ SUSE Linux Enterprise Server Server 12
Apex Platform SRV-ACC-BATCH15 Not defined Operational ✗ MariaDB Community 10.6
Apex Platform SRV-ACC-BATCH15 Not defined Operational ✗ Microsoft IIS Standard 10.0
Apex Platform SRV-DEV-API12 Not defined Operational ✗ Windows 11 Enterprise 23H2
Apex Platform SRV-DEV-API12 Not defined Operational ✗ Oracle Database Enterprise Edition 23ai
Apex Platform SRV-DEV-MAIL20 Not defined Operational ✗ IBM AIX Standard 7.3
Apex Platform SRV-DEV-MAIL20 Not defined Operational ✗ MongoDB Enterprise 6.0 SaaS
Apex Platform SRV-PRD-FILE09 Not defined Operational ✗ Ubuntu Server Server 20.04 LTS
Apex Platform SRV-PRD-FILE09 Not defined Operational ✗ Windows 11 Enterprise 23H2
Gamma Sphere SRV-ACC-BATCH14 Not defined Operational ✗ Oracle Database Enterprise Edition 19c
Gamma Sphere SRV-ACC-BATCH14 Not defined Operational ✗ CentOS Linux Server 7
Gamma Sphere SRV-ACC-BATCH14 Not defined Operational ✗ Oracle Solaris Server 11.4
Gamma Sphere SRV-DEV-MON09 Not defined Operational ✗ CentOS Linux Server 7
Gamma Sphere SRV-DEV-MON09 Not defined Operational ✗ PostgreSQL Standard 15
Info
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Just edit this application and scroll down to the "roadmap" section
Integration Integration Assessment
Integration Integrated Billing as Source Strategic Payroll as Destination Not assessed
Integration Advanced ERP as Source Integrated Billing as Destination Not assessed
Integration Integrated Billing as Source Streamline ERP as Destination Not assessed
Integration Integrated Billing as Source Optimal Customer Portal as Destination Not assessed
Integration Integrated Billing as Source Central Workforce as Destination Not assessed
Integration Integrated Billing as Source Core Asset Management as Destination Not assessed
Integration Integrated Billing as Source Smart ERP as Destination Not assessed
Integration Global Treasury as Source Integrated Billing as Destination Not assessed
Integration Integrated Billing as Source Streamline Vendor Management as Destination Not assessed
Integration Automated Analytics as Source Integrated Billing as Destination Not assessed
Integration Connected Case Management as Source Integrated Billing as Destination Not assessed
Integration Integrated Billing as Source Smart Contract Management as Destination Not assessed
Integration Enterprise ERP as Source Integrated Billing as Destination Not assessed
Integration Integrated Billing as Source Integrated HR as Destination Not assessed
Integration Streamline ERP as Source Integrated Billing as Destination Not assessed
Integration Integrated Billing as Source Automated Reporting as Destination Not assessed
Integration Unified Asset Management as Source Integrated Billing as Destination Not assessed
Business Fit
79
Tech fit
14

Data mastered by this application has not been identfied

Data processed by this application

Data Item Sensitivity Label Sensitivity Type Data Block Mastered in Application Value Stream Stage Capability
FSC/PEFC Certificate Confidential Sustainability & Environmental Compliance Timber Certification & Traceability
Audit Trail Confidential Sustainability & Environmental Compliance Timber Certification & Traceability
Prototype Specification Confidential Product Development & Design Sample Production & Tooling
Pilot Tooling Design Confidential Product Development & Design Sample Production & Tooling
Support Ticket Confidential Customer Engagement & Brand Inquiry & Order Support
Order Status Data Confidential Customer Engagement & Brand Inquiry & Order Support
Return Merchandise Authorisation Confidential Customer Engagement & Brand Complaint & Returns Handling
Defect Report Confidential Customer Engagement & Brand Complaint & Returns Handling
Customer Feedback Record Confidential Customer Engagement & Brand Feedback Loop to R&D
Complaint Trend Data Confidential Customer Engagement & Brand Feedback Loop to R&D
This application has not been related to any process-related data flow

Technology Roadmap

Currently installed Recommended option Alternative option Mainstream Extended EOL ▼ Today (on installed cards only)
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