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Delivery

Development
Operations
Security & Compliance
IT Strategy & Planning
Support

Development

Design & Development
System Integration
Modernization & Migration
Testing

Operations

Capacity Management
Deployment & Administration
Monitoring Management
IT Service Management
Scheduling

Security & Compliance

Business Continuity & Disaster Recovery
Governance, Risk & Compliance
Identity & Access Management
Security Awareness
Cyber Security & Incident Response
Threat & Vulnerability Management
Data Privacy & Security

IT Strategy & Planning

Business Solution Consulting
Enterprise Architecture
Innovation & Ideation
IT Vendor Management
Program, Product & Project Management
Technology Business Management
Organizational Development
Strategy Management

Support

Application Support
Central Print
IT Training
Service Desk
Managed Service Desk

Workplace

Client Computing
Communication & Collaboration
Connectivity
Office

Client Computing

Bring Your Own Device
Computer
Mobile
Virtual Client
Peripherals

Communication & Collaboration

Collaboration
Communication
Print
Productivity

Connectivity

Network Access
Remote Access

Infrastructure

Compute
Data Center
Network
Storage

Compute

Compute on Demand
Mainframe
Physical Compute
Virtual Compute & Containers

Data Center

Enterprise Data Center
Other Data Center

Network

Data Network
Domain Services
Internet Connectivity
Load Balancing
Virtual Private Network
Voice Network

Storage

Backup & Archive
Networked Storage
Distributed Storage (CDN)
File & Object Storage

Platform

Line of Business Applications
Data

Line of Business Applications

Application Hosting
Content Management
Development Platform
Foundation Platform
Decision Intelligence & Automation
Message Bus & Integration
Search
Streaming

Data

Data Analytics & Visualizations
Data Management
Data Warehouse
Database
Distributed Cache

Shared & Corporate

Finance
Workforce
Vendor & Procurement
Health, Safety, Security & Environmental
Risk, Audit & Compliance
Legal
Property & Facility
Corporate Communication
Information Management
Translation and Interpreting

Finance

Planning & Management Reporting
Revenue Accounting
Accounts Receivable
General Accounting & Reporting
Project Accounting
Payroll & Time Reporting
Accounts Payables & Expense Reimbursement
Treasury
Tax
Revenue collection
Statutory Reporting

Workforce

Recruitment
Employee Transitions & Separation
Workforce Management
Performance, Retention & Rewards Management
Benefits Management
Policy Management
Employee Development
Employee Communications & Relations

Vendor & Procurement

Sourcing and Procurement
Supplier Management
Contract Management
Ethical & Sustainable Procurement

Health, Safety, Security & Environmental

Policy & Governance
Oversight & Enforcement
Healthcare Services
Occupational Safety

Risk, Audit & Compliance

Risk Management
Breach Management & Remediation
Business Continuity Planning & Management
Auditing
Investigations
Records Management

Legal

Legal Counsel
Case Management
Contract Review

Property & Facility

Development & Space Planning
Workspace Services
Physical Security
Operations, Maintenance, Repair & Improvements
Fleet Management (non-logistics)
Food & Beverage
Corporate Travel Management

Corporate Communication

Stakeholder Relations
Government Relations
External Communications
Community Outreach

Information Management

Delivery
Workplace
Infrastructure
Platform
Shared & Corporate
Insights
Planning
Development
Approval Management
Progress Monitoring
Reporting

Office

Couriers
Newspapers & Magazines

Translation and Interpreting

Machine Translation
Translation
Terminology Management
Translation Coordination
Language Strategy Management
Interpreting

Threat & Vulnerability Management

Malware & Ransomware