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AppID-677
OIA: Non-Critical (Level 1)
Scope
IS
SSO Enabled
Unknown
SSO integration is not documented
Business Context Use case description
Human Resource Management
→
Payroll & Compensation
→
Compensation Administration
Product Development & Design
→
Concept & Formulation
→
Design Specification Management
Order-to-Cash / Sales & Distribution
→
Invoicing & Collections
→
Accounts Receivable Management
Order-to-Cash / Sales & Distribution
→
Invoicing & Collections
→
Accounts Receivable Management
Contract name Rating Supplier Type Work budget code Business Owner IT Owner Start Date End Date Notice Period for Termination (in days)
Support contract for Prime CRM Performing 24x7
Licensing contract Prime CRM Performing Licensing

Annual cost progression

Hosting License Support Budget forecast TCO
PeriodBudget forecastHostingLicenseSupportActual totalVarianceTCO
Period Description Contract Annual Budget Forecast Actual hosting cost Actual license cost Actual support cost Payment due
2025 Support contract for Prime CRM 69,000 GBP 0 GBP 0 GBP 0 GBP
2026 Licensing contract Prime CRM 35,000 GBP 0 GBP 0 GBP 0 GBP
104,000 GBP 0 GBP 0 GBP 0 GBP
Integration landscape

Prime CRM — Integration network

Data lineage across all systems connected to Prime CRM, including multi-hop paths. Drag nodes to rearrange. Click a node or edge for details.

2Systems
1Integrations
1Automated
0Auth / SSO
0Manual
Automated Auth/SSO Manual Drag nodes to rearrange
Logical Data Flow Integration name From Application To Application Middleware Data transferred Connection Type Data refresh rate Encryption Type Cert Documentation
Not identified Integration Prime CRM as Source Automated Booking as Destination
INT-3232
Integration Prime CRM as Source Enterprise ERP as Destination
INT-3247
Integration Strategic Payroll as Source Prime CRM as Destination
INT-3277
Integration Optimal Logistics as Source Prime CRM as Destination
INT-3287
Integration Prime CRM as Source Integrated HR as Destination
INT-3289
Integration Digital Supply Chain as Source Prime CRM as Destination
INT-3301
Integration Prime CRM as Source Automated Reporting as Destination
INT-3321
Integration Unified Workforce as Source Prime CRM as Destination
INT-3343
Integration Smart Treasury as Source Prime CRM as Destination
INT-3373
Integration Connected Workforce as Source Prime CRM as Destination
INT-3408
Integration Prime CRM as Source Streamline Finance as Destination
INT-3412
Integration Automated HR as Source Prime CRM as Destination
INT-3452
Integration Prime CRM as Source Streamline Fleet Management as Destination
INT-3497
Integration Automated Reporting as Source Prime CRM as Destination
INT-3529
Integration Connected Case Management as Source Prime CRM as Destination
INT-3530
Integration Digital Supply Chain as Source Prime CRM as Destination
INT-3538
Integration Dynamic Scheduling as Source Prime CRM as Destination
INT-3583
Integration Prime CRM as Source Modern Case Management as Destination
INT-3617
Integration Smart Fleet Management as Source Prime CRM as Destination
INT-3696 		Smart Fleet Management
Unified Workforce
Smart Treasury
Automated Reporting
Optimal Logistics
Dynamic Scheduling
Automated HR
Prime CRM
Connected Workforce
Connected Case Management
Digital Supply Chain
Strategic Payroll 		Streamline Fleet Management
Automated Reporting
Enterprise ERP
Streamline Finance
Integrated HR
Prime CRM
Automated Booking
Modern Case Management 		None/Direct connection Not identified Monthly RSA Manual
Asset creation Integration %AutoEntityLabel: 8834bf6a-f3da-49ce-ab87-26dbf3fdf43a% %AutoEntityLabel: fda03131-fba4-49a6-9d14-c1fc475d38cf%
INT-4347
Integration %AutoEntityLabel: 3584e581-dea5-44d7-bad8-41a015f5f7f4% %AutoEntityLabel: ac6db179-a342-4166-8a6d-af660610aec4%
INT-4354 		Prime CRM
Prime Analytics 		Prime CRM
Core Asset Management 		None/Direct connection Not identified Automated
Infrastructure
Environment Type Uses Compute Compute Type Compute Lifecycle Backup Product Version Mainstream Support Extended Support Covered in plan
Summit Suite SRV-ACC-BATCH14 Not defined Operational ✗ CentOS Linux Server 7
Alpha Domain SRV-ACC-CACHE08 Not defined Operational ✗ Microsoft SQL Server Enterprise 2017
Alpha Domain SRV-ACC-CACHE08 Not defined Operational ✗ PostgreSQL Standard 16
Alpha Domain SRV-ACC-CACHE08 Not defined Operational ✗ Microsoft Exchange Server Standard 2019 SaaS
Alpha Domain SRV-ACC-VPN18 Not defined Operational ✗ PostgreSQL Standard 15
Alpha Domain SRV-ACC-VPN18 Not defined Operational ✗ VMware vSphere Standard 8.0
Alpha Domain SRV-DEV-MAIL20 Not defined Operational ✗ MongoDB Enterprise 6.0 SaaS
Alpha Domain SRV-DEV-MAIL20 Not defined Operational ✗ IBM AIX Standard 7.3
Summit Suite SRV-ACC-BATCH14 Not defined Operational ✗ Oracle Solaris Server 11.4
Pulse Portal SRV-ACC-MON16 Not defined Operational ✗ IBM WebSphere Application Server Base 9.0
Summit Suite SRV-ACC-BATCH14 Not defined Operational ✗ Oracle Database Enterprise Edition 19c
Summit Suite SRV-PRD-MAIL20 Not defined Operational ✗ Windows 11 Enterprise 22H2
Summit Suite SRV-PRD-MAIL20 Not defined Operational ✗ Windows Server Standard 2016
Summit Suite SRV-PRD-MAIL20 Not defined Operational ✗ Oracle Database Enterprise Edition 21c
Pulse Portal SRV-ACC-WEB13 Not defined Operational ✗ Ubuntu Server Server 24.04 LTS
Pulse Portal SRV-ACC-WEB13 Not defined Operational ✗ IBM AIX Standard 7.3
Pulse Portal SRV-ACC-MON16 Not defined Operational ✗ Windows 11 Enterprise 24H2
Pulse Portal SRV-ACC-MON16 Not defined Operational ✗ Microsoft SQL Server Enterprise 2022
Info
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Just edit this application and scroll down to the "roadmap" section
Integration Integration Assessment
Integration Prime CRM as Source Streamline Finance as Destination Not assessed
Integration %AutoEntityLabel: 3584e581-dea5-44d7-bad8-41a015f5f7f4% %AutoEntityLabel: ac6db179-a342-4166-8a6d-af660610aec4% Not assessed
Integration %AutoEntityLabel: 8834bf6a-f3da-49ce-ab87-26dbf3fdf43a% %AutoEntityLabel: fda03131-fba4-49a6-9d14-c1fc475d38cf% Not assessed
Integration Smart Fleet Management as Source Prime CRM as Destination Not assessed
Integration Prime CRM as Source Modern Case Management as Destination Not assessed
Integration Dynamic Scheduling as Source Prime CRM as Destination Not assessed
Integration Connected Case Management as Source Prime CRM as Destination Not assessed
Integration Automated Reporting as Source Prime CRM as Destination Not assessed
Integration Prime CRM as Source Streamline Fleet Management as Destination Not assessed
Integration Automated HR as Source Prime CRM as Destination Not assessed
Integration Prime CRM as Source Automated Booking as Destination Not assessed
Integration Connected Workforce as Source Prime CRM as Destination Not assessed
Integration Smart Treasury as Source Prime CRM as Destination Not assessed
Integration Unified Workforce as Source Prime CRM as Destination Not assessed
Integration Prime CRM as Source Automated Reporting as Destination Not assessed
Integration Digital Supply Chain as Source Prime CRM as Destination Not assessed
Integration Prime CRM as Source Integrated HR as Destination Not assessed
Integration Optimal Logistics as Source Prime CRM as Destination Not assessed
Integration Strategic Payroll as Source Prime CRM as Destination Not assessed
Integration Prime CRM as Source Enterprise ERP as Destination Not assessed
Business Fit
72
Tech fit
56

Data mastered by this application has not been identfied

Data processed by this application

Data Item Sensitivity Label Sensitivity Type Data Block Mastered in Application Value Stream Stage Capability
Compensation Structure Confidential Human Resource Management Payroll & Compensation
Benefits Record Confidential Human Resource Management Payroll & Compensation
Design Brief Confidential Product Development & Design Concept & Formulation
Material Formulation Spec Confidential Product Development & Design Concept & Formulation
Payment Record Confidential Order-to-Cash / Sales & Distribution Invoicing & Collections
Aging Report Confidential Order-to-Cash / Sales & Distribution Invoicing & Collections
Credit Note Confidential Order-to-Cash / Sales & Distribution Invoicing & Collections
Dunning Schedule Confidential Order-to-Cash / Sales & Distribution Invoicing & Collections
Payment Record Confidential Order-to-Cash / Sales & Distribution Invoicing & Collections
Aging Report Confidential Order-to-Cash / Sales & Distribution Invoicing & Collections
Credit Note Confidential Order-to-Cash / Sales & Distribution Invoicing & Collections
Dunning Schedule Confidential Order-to-Cash / Sales & Distribution Invoicing & Collections
  1. Customer Acquisition Process
  2. ERP Asset Management Process

Technology Roadmap

Currently installed Recommended option Alternative option Mainstream Extended EOL ▼ Today (on installed cards only)
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