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    AppID-676

    This application is in Production
    DR Playbook view
    OIA: Critical (Level 5): Strategic
    Scope
    IS
    SSO Enabled
    Unknown
    SSO integration is not documented
    Contract name Rating Supplier Type Work budget code Business Owner IT Owner Start Date End Date Notice Period for Termination (in days)
    Support contract for Enterprise Case Management Performing 24x7
    Licensing contract Enterprise Case Management Performing Licensing

    Annual cost progression

    Hosting License Support Budget forecast TCO
    PeriodBudget forecastHostingLicenseSupportActual totalVarianceTCO
    Period Description Contract Annual Budget Forecast Actual hosting cost Actual license cost Actual support cost Payment due
    2023 Licensing contract Enterprise Case Management 43,000 GBP 0 GBP 0 GBP 0 GBP
    2026 Support contract for Enterprise Case Management 37,000 GBP 0 GBP 0 GBP 0 GBP
    80,000 GBP 0 GBP 0 GBP 0 GBP
    Logical Data Flow Integration name From Application To Application Middleware Data transferred Connection Type Data refresh rate Encryption Type Cert Documentation
    Not identified Integration Smart Fleet Management as Source Enterprise Case Management as Destination
    INT-3223
    Integration Enterprise Case Management as Source Elevate Contract Management as Destination
    INT-3239
    Integration Enterprise Case Management as Source Optimal Logistics as Destination
    INT-3295
    Integration Elevate Contract Management as Source Enterprise Case Management as Destination
    INT-3399
    Integration Streamline Inventory as Source Enterprise Case Management as Destination
    INT-3421
    Integration Enterprise Case Management as Source Smart Fleet Management as Destination
    INT-3442
    Integration Enterprise Case Management as Source Elevate Vendor Management as Destination
    INT-3449
    Integration Smart Contract Management as Source Enterprise Case Management as Destination
    INT-3455
    Integration Enterprise Case Management as Source Smart ERP as Destination
    INT-3463
    Integration Enterprise Case Management as Source Streamline Fleet Management as Destination
    INT-3483
    Integration Smart Fleet Management as Source Enterprise Case Management as Destination
    INT-3511
    Integration Enterprise Case Management as Source Secure Vendor Management as Destination
    INT-3513
    Integration Enterprise Case Management as Source Unified Asset Management as Destination
    INT-3516
    Integration Enterprise Case Management as Source Modern Contract Management as Destination
    INT-3539
    Integration Streamline Vendor Management as Source Enterprise Case Management as Destination
    INT-3554
    Integration Smart Fleet Management as Source Enterprise Case Management as Destination
    INT-3561
    Integration Unified Asset Management as Source Enterprise Case Management as Destination
    INT-3594
    Integration Smart Fleet Management as Source Enterprise Case Management as Destination
    INT-3599
    Integration Secure Vendor Management as Source Enterprise Case Management as Destination
    INT-3600
    Integration Automated Booking as Source Enterprise Case Management as Destination
    INT-3627
    Integration Enterprise Case Management as Source Modern Billing as Destination
    INT-3637
    Integration Enterprise Case Management as Source Streamline Vendor Management as Destination
    INT-3648
    Integration Enterprise Case Management as Source Secure Inventory as Destination
    INT-3653
    Integration Enterprise Case Management as Source Strategic Document Management as Destination
    INT-3679
    Smart Fleet Management
    Secure Vendor Management
    Streamline Vendor Management
    Smart Contract Management
    Enterprise Case Management
    Streamline Inventory
    Unified Asset Management
    Automated Booking
    Elevate Contract Management
    Smart Fleet Management
    Modern Billing
    Streamline Fleet Management
    Secure Vendor Management
    Elevate Vendor Management
    Streamline Vendor Management
    Optimal Logistics
    Enterprise Case Management
    Secure Inventory
    Unified Asset Management
    Smart ERP
    Elevate Contract Management
    Strategic Document Management
    Modern Contract Management
    None/Direct connection Not identified Monthly AES Automated
    Infrastructure
    Environment Type Uses Compute Compute Type Compute Lifecycle Backup Product Version Mainstream Support Extended Support Covered in plan
    Apex Node SRV-PRD-MON03 Not defined Operational ✗ MongoDB Enterprise 6.0 SaaS
    Matrix Domain SRV-PRD-VPN02 Not defined Operational ✗ MariaDB Community 10.6
    Matrix Domain SRV-PRD-VPN02 Not defined Operational ✗ Windows 11 Enterprise 24H2
    Matrix Domain SRV-PRD-WEB02 Not defined Operational ✗ Windows 10 Enterprise 22H2
    Matrix Domain SRV-PRD-WEB02 Not defined Operational ✗ Oracle Linux Server 8
    Matrix Domain SRV-PRD-WEB02 Not defined Operational ✗ VMware vSphere Standard 8.0
    Matrix Domain SRV-DEV-QUEUE07 Not defined Operational ✗ Debian Server 11 (Bullseye)
    Matrix Domain SRV-DEV-QUEUE07 Not defined Operational ✗ VMware vSphere Standard 7.0
    Apex Node SRV-PRD-DB16 Not defined Operational ✗ MySQL Community 8.0
    Apex Node SRV-PRD-DB16 Not defined Operational ✗ Microsoft SharePoint Server Standard 2019 SaaS
    Apex Node SRV-DEV-CI04 Not defined Operational ✗ Windows Server Standard 2025
    Apex Node SRV-DEV-CI04 Not defined Operational ✗ Ubuntu Server Server 20.04 LTS
    Apex Node SRV-TST-PRINT03 Not defined Operational ✗ VMware vSphere Standard 8.0
    Apex Node SRV-TST-PRINT03 Not defined Operational ✗ MySQL Community 8.0
    Core Region SRV-ACC-CACHE08 Not defined Operational ✗ Microsoft Exchange Server Standard 2019 SaaS
    Apex Node SRV-PRD-MON03 Not defined Operational ✗ Oracle Linux Server 9
    Apex Node SRV-PRD-MON03 Not defined Operational ✗ Windows 10 Enterprise 22H2
    Apex Node SRV-PRD-MON17 Not defined Operational ✗ Red Hat JBoss EAP Standard 7.4
    Apex Node SRV-PRD-MON17 Not defined Operational ✗ SUSE Linux Enterprise Server Server 12
    Core Region SRV-DEV-MON09 Not defined Operational ✗ PostgreSQL Standard 15
    Core Region SRV-DEV-MON09 Not defined Operational ✗ CentOS Linux Server 7
    Core Region SRV-TST-DHCP18 Not defined Operational ✗ VMware vSphere Standard 8.0
    Core Region SRV-TST-DHCP18 Not defined Operational ✗ Apache Tomcat Community 9
    Core Region SRV-ACC-PRINT17 Not defined Operational ✗ Red Hat Enterprise Linux Server 9
    Core Region SRV-ACC-PRINT17 Not defined Operational ✗ PostgreSQL Standard 14
    Core Region SRV-ACC-CACHE08 Not defined Operational ✗ Microsoft SQL Server Enterprise 2017
    Core Region SRV-ACC-CACHE08 Not defined Operational ✗ PostgreSQL Standard 16
    Info
    No roadmap defined. Go ahead and enter your plan!
    Just edit this application and scroll down to the "roadmap" section
    Integration Integration Assessment
    Integration Enterprise Case Management as Source Secure Vendor Management as Destination Not assessed
    Integration Enterprise Case Management as Source Strategic Document Management as Destination Not assessed
    Integration Enterprise Case Management as Source Secure Inventory as Destination Not assessed
    Integration Enterprise Case Management as Source Streamline Vendor Management as Destination Not assessed
    Integration Enterprise Case Management as Source Modern Billing as Destination Not assessed
    Integration Automated Booking as Source Enterprise Case Management as Destination Not assessed
    Integration Secure Vendor Management as Source Enterprise Case Management as Destination Not assessed
    Integration Unified Asset Management as Source Enterprise Case Management as Destination Not assessed
    Integration Streamline Vendor Management as Source Enterprise Case Management as Destination Not assessed
    Integration Enterprise Case Management as Source Modern Contract Management as Destination Not assessed
    Integration Enterprise Case Management as Source Unified Asset Management as Destination Not assessed
    Integration Smart Fleet Management as Source Enterprise Case Management as Destination Not assessed
    Integration Enterprise Case Management as Source Streamline Fleet Management as Destination Not assessed
    Integration Enterprise Case Management as Source Smart ERP as Destination Not assessed
    Integration Smart Contract Management as Source Enterprise Case Management as Destination Not assessed
    Integration Enterprise Case Management as Source Elevate Vendor Management as Destination Not assessed
    Integration Enterprise Case Management as Source Smart Fleet Management as Destination Not assessed
    Integration Streamline Inventory as Source Enterprise Case Management as Destination Not assessed
    Integration Elevate Contract Management as Source Enterprise Case Management as Destination Not assessed
    Integration Enterprise Case Management as Source Optimal Logistics as Destination Not assessed
    Integration Enterprise Case Management as Source Elevate Contract Management as Destination Not assessed
    Business Fit
    61
    Tech fit
    26
    This application has not been related to any process-related data flow

    Technology Roadmap

    Currently installed Recommended option Alternative option Mainstream Extended EOL ▼ Today (on installed cards only)
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